Hero Image

Managing a Customer Loyalty Scheme

Client: Major international hotel group
Project: Loyalty Card programme
Type: High volume, long-term programme
Relationship: Agency partner client

Our Role

  • Design a database capable of managing weekly downloads of circa 8000 records allowing for 4000 permutations and six languages
  • Manage data flow and produce personalised extended A4 letters and thermally printed membership cards
  • Match and affix cards to letters, collate and pack with up to 4 additional inserts
  • Prepare for despatch across Europe, Middle East and Africa
  • File received each Friday and despatched the following Thursday
  • Set-up and manage computerised stock control system (integrated into the database)
  • Weekly reporting to the client

Services

Share this page


Latest News

LET'S TALK

Need a response to a brief, got a problem you need to solve or interested in our services?

Call us now: 01483 863 300

Send us a message